Plan: Message audit trail on every plan (never gated).
PayBlah keeps a durable record of outbound reminders so you can answer "what did we send, and when?" without hunting email folders.
Sent messages
- Open Activity in the main nav.
- Use the Sent log (and Open full log when you need the complete list).
- Each row shows when, which debtor, message type and tone, channel, and delivery state.
Open a debtor or invoice for the per-invoice communication trail — the same events in context of that balance.
Human approvals and risky wording
Firm and Final rungs, and any free-type wording that names legal action, wait in Activity for a human press. Approving never hides the text that will send. Extra confirms on threat-list wording are logged.
Team actions
- Role changes, ownership transfer, archive, API key issue/revoke, and kill-switch halt/resume require an Admin and leave an accountable trail (including the reason you type when halting sending).
- Attribution feeds "who did what" for support and internal review.
What this will not do
- It is not a third-party debt-collection file. You remain the creditor; the log shows messages sent in your business name.
- It is not a substitute for your own legal advice in a dispute — export and share with your advisor as needed.