Features

Everything the chase needs. Nothing it doesn’t.

Sync the books, run polite ladders, open a debtor portal — and stop the second anyone pays.

Accounting sync & the invoice register

It starts with the books you already keep

Connect once and PayBlah pulls your overdue invoices automatically, keeps them current, and lays them out overdue-first — each with a “next action” column showing what happens next, not just what’s owed.

A home-office laptop showing PayBlah's connect-your-accounting screen

Xero, QuickBooks & Sage sync

Connect in minutes; overdue invoices sync on a schedule, with a manual sync-now button for the impatient.

Every plan

Spreadsheet import

No accounting software? Upload CSV or XLS with a column-mapping wizard that remembers your layout.

Every plan

Manual invoice entry

Add a one-off invoice — and a new debtor — in a single top-to-bottom form, no detour.

Every plan

Duplicate detection & merge

Near-matches on name, phone or email are caught at import and on every sync, so one debtor never becomes three records.

Every plan

Aged invoice register

An overdue-first list in six aging bands, filterable and searchable, with bulk enroll, pause and tag.

Every plan

Connection health alerts

A broken sync shows loudly above everything else — stale data never fails silently.

Every plan

Reminder sequences & templates

Polite, persistent, and written before you needed it

A ready-made ladder — a heads-up before the due date, then firmer steps at 3, 7, 14, 21 and 30 days — with every message pre-written, every word editable, and a preview that shows exactly what will send, and when, for any invoice.

app.payblah.com / reminders
PayBlah's sequence editor: a day-by-day ladder of editable reminder messages with quiet hours and approval rules

Sequence builder

Set your own steps, timing, channel and tone. Four tones: Friendly, Standard, Firm, Final.

Every plan

80+ ready-made templates

Written once by humans, across four tones, for email and SMS — reviewable once, identical every time. No machine-generated wording.

Every plan

One message per debtor

A customer owing several invoices gets one consolidated message — the email carries the breakdown, the text carries the total.

Every plan

One-segment texts

Every SMS is engineered to fit a single segment, with a live counter — so an allowance of 150 really is 150 texts.

Growth+

Respectful send windows

Time-zone aware, business hours only, weekend suppression and quiet hours — manners are built into the schedule.

Every plan

Branded letter stage

Escalate to a printed letter: three designs, your letterhead auto-filled, and a generate-print-mark-sent queue.

Growth+
Two workshop partners reviewing their accounts together on a tablet

Why it lands well

It’s the follow-up you’d write yourself — if Tuesday had a spare hour

Nothing PayBlah sends is something you couldn’t have written. That’s the point: it sends the email you meant to send, on the day you meant to send it, in the tone you chose — and keeps doing it, politely, until the invoice is settled or you say stop.

  • Your name, your voice, your letterhead
  • Consistent follow-through without the dread
  • A human takes over the moment anything needs judgement

The debtor portal & getting paid

One tap from reminder to payment

Every reminder carries a secure link that opens a portal in your name — no login, no app. Your customer can pay in full, pay part, promise a date, or send you a message. Whatever they choose, you hear about it and the chase reacts instantly.

payblah.com / p / ······
The debtor portal's promise-to-pay screen, where a customer commits to a payment date

Pay in full or in part

A hosted payment page per invoice via an established payment provider — PayBlah never holds your money.

Growth+

Your identity, not ours

The portal carries your logo and details with only a small “powered by” — your customers are never marketed to.

Growth+

Promises to pay

A customer commits to a date — in the portal or logged after a call. Chasing pauses until then; if the date slips, the chase picks up at the next step, with any firm wording still waiting for your approval.

Pro+

Payment detection

Payments spotted through your accounting sync on every plan — and instantly when a customer pays through your payment links. Stopping on payment is never an upgrade.

Every plan

Last-second paid check

Immediately before every send, PayBlah re-checks the invoice and drops anything now paid, credited or voided.

Every plan · never off

Close-out message

A final “paid — we’re square, thanks” note, automatic when payment came through your link, one tap otherwise.

Every plan

Safety & control

The brakes are standard equipment

Every safety feature is on every plan, including trials — none of this is ever sold as an upgrade. When anything is ambiguous, PayBlah’s default is to stop and ask a human: you.

Stop means stop

Chasing auto-pauses on payment, part-payment, a dispute, or any inbound reply — no guesswork, no exceptions.

Never gated

Firm & Final wait for you

Escalated wording never sends without a person approving it — a setting that ships switched on.

Never gated

One-tap reply triage

Every reply pauses the sequence and offers clear outcomes: disputed, promised, wrong person, already paid, or resume.

Never gated

Kill switch

One always-reachable button stops all sending across the whole account.

Never gated

Opt-out that always works

SMS STOP handling and debtor suppression on every plan, with automatic fallback to email so a chase never dies silently.

Never gated

Never-chase & minimums

Exclude a customer permanently, and skip invoices under a threshold you set.

Never gated

Approve-first mode

Prefer to sign off every send? Switch the whole account to manual approval — and a first-run review guards new accounts either way.

Never gated

Per-territory send guard

Texts never go out on an unregistered sender ID in the US, Ireland or Australia — and the UK needs no registration at all. No “Likely Scam” label on your name.

Never gated

Reporting & honest numbers

Numbers you could defend to your accountant

The headline figure — overdue money collected — counts a payment only when a reminder went out in the 14 days before it. Money that came through your payment links is reported separately, because that’s the one figure that is provably PayBlah’s doing.

  • A dashboard of seven things, and nothing else
  • Receivables aging 30/60/90, collection activity and SMS usage — exportable
  • Multi-currency shown per currency, never silently converted
app.payblah.com / reports
PayBlah's reports screen with receivables aging, collection activity and the overdue-collected figure

Stalled chases

One list of chases that quietly died — bounced, opted out, blocked — each with its fix.

Every plan

Open & click tracking

Know whether reminders are being seen, per message.

Every plan

Alerts & weekly digest

Payment received, dispute raised, approval needed, sync broken — as they happen, in-app and by email, with a weekly summary on top.

Every plan

Team, security & API

Boring where it should be boring

Roles that stay simple, records that never disappear, and an API that obeys the same safety rules as the buttons on screen.

Seats & roles

Admin and Standard roles; only Admins change settings. Unlimited seats on Growth and above, under fair use.

Growth+

Audit trail of everything

Every message and every action logged in an append-only timeline per invoice — your evidence trail if anyone ever disputes what was said.

Never gated

Consent & opt-out register

A permanent record of who may be contacted, on which channel, and who opted out.

Never gated

Send from your own domain

Start on PayBlah’s shared domain on day one, then authenticate your own (SPF/DKIM/DMARC) or send via SMTP.

Growth+

SMS registration, handled

Guided per-territory sender registration — US 10DLC, Ireland ComReg, Australia ACMA — with status tracking from pending to approved.

Growth+

Owner protection

The owner account can’t be deleted or demoted, ownership transfer is deliberate, and users are archived, never erased.

Every plan

Data portability

Export your data any time; deletion requests honored; tokens and credentials encrypted at rest.

Every plan

API & webhooks

Keys, scopes and signed outbound webhooks on every plan — and the API can never be a way around the safety rails.

Every plan

The chase, handled.

Connect your books and watch PayBlah lay out exactly what it would send — nothing goes anywhere until you’ve seen it.