Email on every plan
Starter is email-only. Growth and above add SMS allowances (150 / 200 / 400 texts per month).
Starter+Product
Reminder sequences that stop when they should
Day-by-day ladders in your name. Friendly first, firmer only with your approval. Quiet hours, never-chase flags, and a kill switch on every plan.
How ladders work
A schedule you can explain to a customer
Most late B2B pay is process, not spite. A reminder ladder that fires the same polite way every time is easier to defend than a furious email on a bad Friday.
You pick a sequence, edit the wording, set quiet hours and contactable days, and decide who is never chased. Firm and Final steps wait for a human when that setting is on — which is how it ships by default.
Stop rules
Payment, part-payment, reply, dispute, promise — designed to pause or stop the chase instead of steamrolling through.
Every planFirst-run review
New accounts can see exactly what would send before anything leaves. Surprises are a product bug, not a feature.
Every planBalance cap, not invoice bingo
Plans limit total outstanding enrolled at once (15k–150k, same number in every currency). Import is unlimited; overage is metered with a ceiling at the next plan’s price.
See PricingCustomer portal → · Message templates → · Vs a collection agency →
See a ladder on your own book
Connect invoices, open first-run review, and decide what sends.