Subject: Quick note on invoice [Invoice number]
Hi [Contact first name],
Hope you are well. Just a short note that invoice [Invoice number] for [Amount] was due on [Due date]. If it is already in the payment run, thank you — please ignore this.
If anything looks off on the invoice, reply to this email and we will sort it.
Thanks,
[Your name]
[Your company]
Tone: assume good intent. Link to portal when your plan includes it.