Getting started

Take the Two-Minute Tour

An 18-stop overlay from Dashboard Setup help. It names each area and moves you there. It does not send messages, enrol invoices, or finish the seven-step setup.

10 of 13 in getting-started

Plan: The start buttons live on the Admin dashboard checklist. Standard members do not see Setup help or Finish setting up PayBlah, so they cannot start this tour from the product today. Available during the 30-day Starter trial and on paid plans.

The Two-Minute Tour is a highlighted walk through six areas: Dashboard, Invoices, Customers, Workflows, Activity, Reports, and Settings. The name is a product label. There are 18 cards. It takes as long as you spend reading them. It does not start chasing.

Who can do this

  • An Admin (including the Owner) on Dashboard, where the getting-started card exists.
  • If the checklist is hidden: Setup helpShow setup checklist.

Start and move through the tour

  1. Open Dashboard.
  2. Press Take the Two-Minute Tour in Setup help, or the same label in the checklist footer.
  3. Read the card. Chrome shows Two-Minute Tour · Step N of 18, a progress bar, End Tour, Back, and Next (last stop: Finish).
  4. Press Next to change page when the next stop lives elsewhere. The tour continues after the page loads.
  5. Press Finish on stop 18, or leave early with End Tour, the dimmed overlay, or Escape.

On a narrow screen Back is hidden; use End Tour or continue with Next.

The 18 stops

#TitleWhere it takes you
1DashboardDashboard — overdue money, recent payments, what needs a person
2Finish setup safelyThe checklist (locked plan rows do not count)
3Your live positionThe hero card; period filters only change that reporting area
4InvoicesThe invoice list
5Active, waiting and archivedInvoice views and Filters
6Open one invoice for the full storyA row — balance, timeline, promise or dispute
7CustomersThe customer list (not “Debtors”)
8Prioritise the right accountsSearch and open a customer
9WorkflowsThe Workflows hub (route may still say reminders)
10Workflows, templates and protectionsThe hub tabs
11Edit the journey deliberatelyA Workflow card — save explicitly
12ActivityApprovals, replies, letters, disputes, promises, stop requests
13Nothing important is buriedActivity tabs and counts
14ReportsReports home
15Read the headline firstPeriod and totals
16Evidence, not vanity figuresRecorded payments stay separate from attributed recovery
17SettingsSettings home
18Know where every control livesThe Settings section menu

Expected result

You have seen where Customers, Workflows, Activity, and Settings live. Finish records that you completed the tour. Skip does not change invoices, Workflows, or sending. You still need Start following up in setup before anything is queued.

If something goes wrong

  • No Take the Two-Minute Tour: you are Standard, or you are not on Dashboard with the getting-started card.
  • A highlight misses its target: the card still opens against the main page so you can continue.
  • You left mid-tour and came back in the same browser session: it can resume the stored stop. End Tour clears that.
  • Need a sandbox instead: Explore the safe demo is a different action. Isolated /demo cannot send. The tour can open live pages.

What this does not do

  • It is not a timer. Eighteen stops can take more than two minutes.
  • It does not replace the seven-step wizard or Save and exit.
  • It does not email or text customers, approve Firm or Final, or mark a letter sent.
  • It does not prove that a payment was caused by PayBlah. Reports copy in the tour keeps recorded payments and attributed recovery apart.

Last reviewed 13 August 2026. PayBlah is accounts-receivable automation software. You remain the creditor. Confirm local rules with your own advisor for your territory (US, UK, Ireland, or Australia).