Reset your password

If you cannot sign in, reset the password from the login page. You need access to the work email on the account.

Request a reset

1. Open /login.
2. Click Forgot password? under the password field.
3. Enter the work email for the account.
4. Submit the request. PayBlah emails a reset link if the address matches an account.

After you submit, check that inbox. Open the message and use the link before it expires.

Choose a new password

1. Open the reset link from the email.
2. Enter a new password of at least 12 characters.
3. Confirm the password if the form asks twice.
4. Save. You return to login (or are signed in, depending on the step).

After a successful reset, sign in with the new password. Old passwords stop working immediately.

What this does not do

• It does not change your company, plan, or trial status.
• It does not log anyone else out of shared devices until their session ends — sign out on shared machines after a reset.
• It does not send anything to debtors.

Still stuck?

If you never receive the email, confirm you used the same address as signup and check spam. You can also resend confirmation email from login if the account was never verified. Support can help if the address is wrong on the account.