Open Settings → Plan & billing or Compare plans / Upgrade.
Common locks
- Extra seats / invites — Starter is 1 seat; Growth+ unlocks multi-user.
- Portal & payment links — Growth+.
- Promises — higher plans (Pro+ in the plan matrix).
- Advanced analytics / approval routing — higher tiers as shown on Compare plans.
Never locked (safety)
Auto-pause on payment/reply/dispute, Firm/Final approval control, kill switch, opt-out, and message audit trail are not sold as upgrades. If those appear missing, treat it as a product issue — not something you must pay to "unlock."
Balance ceiling
Plans also enforce concurrent overdue balance chased. Hitting the cap is not the same as a feature lock: in-flight chases finish; new enrolments wait until balance falls or you raise capacity.
- Confirm your current plan and usage on Billing.
- Compare plans for the feature name you need.
- Change plan only when you intend to — PayBlah does not auto-upgrade.