On the PayBlah login page:
- Confirm you are using the email your invite or signup used.
- Use Forgot password? and set a new password from the email link.
- If the account was never confirmed, use Resend confirmation email with that address.
- If two-factor is enabled, open your authenticator or email codes. Use a one-time recovery code if you saved them.
After password reset
Sign in with the new password. Update the password in your manager so the next person on the team does not reuse a shared secret.
Still locked out
- No recovery codes and no second factor: another Admin may need to help, or contact support with proof you control the business domain.
- Owner unreachable with no other Admin: ownership recovery needs support assistance — see transfer ownership for why a second Admin matters.