Billing

Cancel your subscription

Cancellation is designed to be self-serve and honest: you keep access through the period you paid for, sending stops when the subscription ends, and you should export anything you need before access to sending is gone.

4 of 6 in Billing

Plan: All paid plans. Trials end without a paid conversion instead of a classic cancel.
Billing current plan card where plan changes and cancellation start
Showcase book · Harbour Print & Signage (sample data) · light theme

Before you cancel

  1. Open Billing and note your period end date.
  2. Count open chases, promises, and payment plans you still need to service outside PayBlah.
  3. Export reports and any data you need for your accountant while you still have full access.

What cancellation is designed to do

  • Take effect at the end of the current paid period when cancel-at-period-end is used — you are not supposed to lose a month you already paid for mid-cycle without seeing the date.
  • Stop automated sending when the subscription is no longer live.
  • Leave you a window to read and export; confirm the exact retention and export window on Billing and with Support for your account — product retention wording is still being tightened.

What still matters after cancel

  • You remain the creditor for every invoice. PayBlah never owned the debt.
  • Active payment plans with customers are your agreements — export the schedule so you can keep honouring it.
  • Debtor portal links may stop working when the account is fully offline; do not rely on them after you leave.

If you only need a cheaper tier, prefer Change Plan over cancel so history and connections stay in place.

Related guides

Trial and what happens after Your PayBlah invoices and payments Plans and limits Upgrade or change plan

PayBlah is accounts-receivable automation software. You remain the creditor. Confirm local rules with your own advisor for your territory (US, UK, Ireland, or Australia).

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