Reports

Read collection activity and recovery performance

Collection Activity shows what you sent. Recovery Performance shows money that arrived within 14 days of a reminder — a definition you can explain.

3 of 4 in Reports

Collection Activity and Recovery Performance report blocks
Showcase book · Harbour Print & Signage (sample data) · light theme

Set the period at the top of Reports, then read the middle blocks.

Collection Activity

  • Reminders sent in the period (and how many debtors they covered).
  • Channel split — typically emails today; text count is often 0 while SMS is not offered to customers.
  • Replies received (review them under Activity).
  • Comparison hint versus the previous month when shown.

Recovery Performance

  • Headline: payments that followed a reminder within 14 days.
  • Monthly bars for the selected window.
  • Average days to pay when enough data exists.

Use the word collected for these figures — that is the product vocabulary for this attribution window.

Who Owes You

Below the charts, open balances sort biggest first with oldest overdue age and habit notes. Settled debtors drop off. Export if you need a chase list offline.

PayBlah is accounts-receivable automation software. You remain the creditor. Confirm local rules with your own advisor for your territory (US, UK, Ireland, or Australia).