Getting paid

What your customer sees on the portal

Your customer opens a secure link and lands on a page that looks like you. They see what is unpaid, clear actions, and a small powered-by PayBlah line — not a collector brand.

2 of 10 in Getting paid

Plan: Growth and above.
Portal home: unpaid invoice list with How to pay, Pay part, promise, and message actions
Showcase book · Harbour Print & Signage (sample data) · light theme

The portal is the page behind a payment link. It is written for the person who pays you — not for your team.

Home screen

On open, the customer typically sees:

  • Your business name as the header (creditor-branded).
  • Who the invoices are billed to.
  • Each unpaid invoice: reference, due date / overdue label, amount.
  • Primary actions such as How to pay, Pay part of it, Tell us when you’ll pay (promises — Pro+), and Send us a message.
  • Secondary paths: already paid, ask to stop chasing, this isn’t me, I dispute this — these route into a message (or related flow) so you can triage.
  • A note that a payment can take a day or two to show on the records.
  • powered by PayBlah — small, not the hero brand.

Screens from the showcase

  • Portal home — unpaid list and actions.
  • How to pay — full-amount instructions; card panel only if enabled.
  • Pay part of it — amount field and quick percentages (for example 25% / 50% / 75%).
  • Tell us when you’ll pay — date and optional amount; reminders pause until then (Pro+).

What they will not see

  • Your internal notes, team users, or dashboard metrics.
  • PayBlah speaking as a third-party collector. You remain the creditor; messages and the portal speak in your name.

If something is wrong with the link itself (broken, wrong person at platform level), the portal also offers a path to report a problem with the link to PayBlah — that is platform intake, not a message to you.

PayBlah is accounts-receivable automation software. You remain the creditor. Confirm local rules with your own advisor for your territory (US, UK, Ireland, or Australia).